Expert Heating & Cooling was recently named a recipient of the prestigious 2017 President’s Award from Carrier. The award provides recognition for outstanding dealers in the heating, ventilating and air-conditioning (HVAC) industry.
Dealers were honored at a ceremony held in New Orleans on March 16.
One of Carrier’s highest honors for its dealers, the President’s Award is given to Carrier Factory Authorized Dealers who achieve excellence in product promotions and delivered superior customer satisfaction.
Recipients of this award represent the very best in operational excellence, business effectiveness and delivering innovative technology to consumers.
Expert Heating & Cooling demonstrates technical expertise, while also serving as a leader in promoting the Carrier brand and raising the standard for equipment sales. The company exemplifies service excellence and provides exceptional customer care.
Expert Heating & Cooling was founded in 1975 on the principals of quality, integrity, and service. Since opening, the business has expanded to serve a wider variety of HVAC needs across the Metro Detroit area. The company has transitioned in the last 15 years from 99% residential replacement and service, to a mix of 55-60% commercial installation and service. Roughly 70 employees provide emergency troubleshooting, repairs, preventive maintenance, equipment installations as well as design build and plan services. Whether you are interested in designing a new residential or commercial system, having a furnace or air conditioner replaced, or having an existing system serviced you can plan to speak with a knowledgeable person.
“The 2017 Carrier President’s Award winners have demonstrated excellence in providing customers with outstanding service as ambassadors of our industry,” said Chris Nelson, president, North America HVAC Systems & Service. “The award further establishes these companies as best in class and serves as an example to all Carrier dealers of how HVAC businesses can thrive in any region.”
The President’s Award is designed to encourage Carrier dealers to objectively review their businesses and to reward dealers who have excelled in customer satisfaction. This award presents the opportunity for recipients to serve as role models, share best practices and offer peer mentoring to help cultivate excellence across the dealer group.
To learn more about Expert Heating & Cooling and its heating and cooling products and services, call 844-EXPERT-1 or visit www.expertheatcool.com.